Welcome to Kandy Queen Dulcería! These Terms & Conditions govern your use of our website and services. By accessing or purchasing from our site, you agree to comply with and be bound by these terms. Please read them carefully.

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1. General Terms

By using our website or purchasing products from Kandy Queen Dulcería, you confirm that you are at least 18 years old or have permission from a parent or legal guardian to do so.

 

2. Product Availability

All products listed on our website are subject to availability. We make every effort to ensure the accuracy of product descriptions, prices, and availability, but errors may occasionally occur. If a product you ordered is unavailable, we will notify you and provide options for a refund or substitution.

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3. Pricing and Payment

• Currency: All prices are listed in [Insert Currency] unless otherwise stated.

• Payments: We accept major credit cards, debit cards, and other secure payment methods offered through our website.

• Taxes: Applicable sales tax will be added to your order based on your location.

• Pricing Errors: If a product is listed at an incorrect price due to a typographical error or other issue, we reserve the right to cancel or modify orders for the product in question.

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4. Shipping and Delivery

• Shipping Costs: Shipping fees are calculated based on the delivery address and the weight/size of your order.

• Delivery Times: We aim to ship orders promptly, but shipping times may vary depending on your location and the availability of the product. Delivery times provided are estimates and not guaranteed.

• Lost or Damaged Packages: We are not responsible for any delays, damages, or loss caused by third-party shipping carriers. Please contact us if you experience any issues, and we will work to resolve the matter.

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5. Returns and Refunds

• Return Policy: We accept returns of unopened products within [Insert Number] days of purchase. Items must be in their original condition. Perishable goods (e.g., candy) cannot be returned.

• Refunds: Refunds will be issued to the original payment method once the returned item is inspected and approved. Shipping fees are non-refundable.

• Exchanges: If you receive a damaged or incorrect product, please contact us within [Insert Number] days to arrange for a replacement or refund.

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6. Use of the Website

You agree to use our website only for lawful purposes and in compliance with all applicable laws. You are prohibited from:

• Interfering with or disrupting the website’s functionality.

• Uploading or transmitting malicious software, viruses, or harmful content.

• Using the website for fraudulent activities.

 

7. Intellectual Property

All content on our website, including text, images, logos, and product descriptions, is the property of Kandy Queen Dulcería and is protected by copyright and trademark laws. You may not copy, reproduce, distribute, or use our content without our express written permission.

 

8. Limitation of Liability

Kandy Queen Dulcería is not liable for any damages arising from the use of our website or the inability to use our services. This includes, but is not limited to, direct, indirect, incidental, or consequential damages related to the purchase or use of our products.

 

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of these external sites. Your use of third-party websites is at your own risk.

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10. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

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11. Changes to Terms & Conditions

We reserve the right to modify or update these Terms & Conditions at any time. Changes will take effect immediately upon posting to our website. It is your responsibility to review these terms regularly.

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12. Governing Law

These Terms & Conditions are governed by the laws of [Insert Jurisdiction], without regard to its conflict of law provisions. Any disputes arising from the use of our services or products will be resolved in the courts of [Insert Jurisdiction].

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13. Contact Information

If you have any questions or concerns regarding these Terms & Conditions, please contact us at:

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Kandy Queen Dulcería
5338 Rufe Snow DrNorth Richland Hills, Texas, 76180 United States

 

Email: kandyqueendulceria@gmail.com

Phone: (682) 999-4964

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By using our website or purchasing from Kandy Queen Dulcería, you agree to these Terms & Conditions. Thank you for shopping with us!